Stay safe from financial scams
We take the security of our clients and potential clients very seriously and have recently identified several people who are impersonating Quilter employees by email or via a website contact page that has been reached via a search engine. If you have been contacted by someone you do not recognise using a variation of a Quilter email address or have any other security concerns, please forward the email to information@quilter.com.
To become scam-smart and reduce the risk of fraud, we urge you to review our guidance. Take four minutes to find out how to keep your finances safe by visiting our ‘Stay Safe’ page on Quilter.com, which includes a scam reporting form.
Fraudsters are also impersonating the FCA and Serious Fraud Office, claiming that Quilter Cheviot is under investigation and instructing clients to liquidate their portfolios. The FCA will never contact you directly to ask for information regarding your policy or to ask you to surrender your portfolio. If you are in any doubt about the authenticity of contact from the FCA, call their Consumer Helpline on 0800 111 6768.
Important notice
We are aware of ongoing impersonation fraud attempts targeting individuals and offering unsolicited investment solutions. Please be aware that third parties may be impersonating a contact you are familiar with, by contacting you with a malicious email address.
If you have received any suspicious emails from contacts impersonating a Quilter Cheviot Investment Manager, please report the incident to your Investment Manager. In the meantime, please avoid clicking on any links or attachments received as these may be malicious.
Criminals may falsely claim that your accounts with Quilter Cheviot are unsafe and need to be moved elsewhere. The FCA will never ask you to transfer your assets in this manner. If you encounter such a request, it is undoubtedly a scam. If you receive any communication urging you to move your accounts, stop pause and consider its legitimacy. If you encounter suspicious activity, you can contact the FCA Scam line at 0800 111 6768 for further guidance.
Need some help?
If you're not sure which service you need or have forgotten your username or password, please contact your Investment Manager.